0saved jobsaved jobsViewView all
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
SessionUsed to track your user session on our website.

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
AnalyticsWe employ Google Analytics as third party analytics services. This helps us analyse how users interact with our website and to identify patterns. Google Analytics IP address anonymization is also employed, which means we do not store any personal information. This stops individual user identification and re-marketing activities.

Show purposes

Dealing with competency based interviews

Your guide to answering tough questions

Many employers are now using what is known as a competency-based interview to learn the most about their prospective employees. This assesses behaviour in a previous role or situation and looks at how that can contribute to performance in the role being recruited for. But what is competency based interviewing and what sort of questions should candidates expect?

While historically, job descriptions have been broken down into duties and responsibilities, today more organisations are analysing roles by breaking them down into key measurable competencies which may include headings such as planning & organising, communication skills, problem solving, decision making, results orientation and team work. This way the employer establishes what it regards as valued and desired skills, experience, and behaviour so that each candidate is able to map out an indication of what is required of them.

Its is well worth, therefore, looking at what the competencies are for the role and preparing to give evidence through examples of real situations in your work where you have displayed those competencies. The STAR technique is a useful tool for this preparation:

  • Situation: Describe the situation
  • Task: Describe the task required to cope with the situation
  • Action: What was the action taken
  • Result: What was the outcome

The interviewer will be looking to gather evidence in support of your application to ensure that you have the ability and skills to match the ‘competencies’ needed for the job. You’ll be asked to answer questions based on how you have reacted to and dealt with previous workplace issues which relate to the key competencies for the role. Traditional interviewing focuses primarily on information on a CV which can lead to subjective decisions whereas competency based questions will be directly linked to essential functions of the role.

So, if for example problem solving is one of the key competencies, the interviewer may ask you to give an example of when you had to identify a problem and its causes, what action you took to solve it and what the outcome was. In responding to a competency-based question, the most important principle is to give a real example that actually happened to you. Avoid talking in broad terms about how you generally tackle those sorts of situations. Give a specific example. And be prepared to expand on your answer as the interviewer will probably ask you further questions to get a deeper understanding of what you did.

And finally…. Remember that, no matter how they are phrased, all the questions posed to you in an interview boil down to one - “How would you fit into this company and do the job better than any of the other people we are talking to?”


If you would like further career advice from expert consultants who know your sector inside out, get in touch.

Related jobs

Voids Surveyor

£20.00 - £23.00 per hour
Large public sector organisation in the Northamptonshire area are looking for a voids surveyor for an initial period of three months to work on decent homes works. Inside IR35 £20 - £23 an hour ...

Stock Condition Surveyor

Up to £20.00 per hour
Our client is looking for a Stock Condition Surveyor to based in Preston. Applicants must have experience of carrying out condition surveys on residential properties all over the north west. This ...

Asssitant Surveyor

£13.00 - £16.57 per hour
To analyse and interpret stock condition data to raise necessary works orders for property repairs completions. ACCOUNTABILITIES / RESPONSIBILITIES - To be responsible for checking the accuracy o...

Senior Maintenance Manager

£300.00 - £350.00 per day
Large public sector organisation in Suffolk are currently recruiting for an interim senior maintenance manager who has experience of managing a repairs and voids service for an initial period of 4 mon...

Housing Assets Team Manager

£35.00 - £43.58 per hour
Large public sector organisation in the Leicestershire area are looking for a housing assets team manager for an initial period of three months. JOB PURPOSE: Focus of post will be on - Delivery - ...

Senior Estates Surveyor

£300.00 - £350.00 per day
Experienced Senior Estates Surveyor required This position offers the opportunity of contributing towards the delivery of comprehensive property management in respect of the clients diverse commer...

Voids Supervisor

Up to £18.00 per hour
Our client is looking for Voids Supervisor to be based in Flintshire.Applicants musty have experience managing tradespeople, making sure that work is being carried out to the correct specification and...

Building Surveryor

£22 - £23 per hour
Building Surveyor required to carry out pre and post inspections of responsive and planned repairs. Key areas of responsibility : Liaise closely with the manager on operational aspects of planned a...

Head Of Asset Management

£45000.00 - £50000.00 per annum
Large housing provider in Norfolk are looking for a strong leader to head up their asset management team. Job Purpose: To lead Asset Management for the client ensuring the customer focused, safe, c...

Senior Area Surveyor

Up to £0.00 per annum + £202.92 PAYE £263.90 Umbrella P/D
I am currently looking for a Senior Area Surveyor for my client based in Lewisham!Your role is to:Provide expert technical and management support to the Building Control Manager.Provide daily operatio...
View allJob search