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Repairs Officer

Up to £15.76 per annum + £15.76
Apply2019-09-05 11:07:232020-06-18Eden Brown Built Environment

Repairs Officer

Date posted: September 5, 2019
Up to £15.76 per annum + £15.76
London, England
Job description

I am looking for a Repairs Officer for my client based in East London! If you are looking for your next contract please see below:

Purpose of Job

  • Providing excellent service to all customers by improving customer satisfaction
  • Managing contracts from all customers regarding repair issues.
  • Investigate and resolve complex repair matters through proactive engagement with residents and contractors.
  • Help to deliver a proactive, value for money, customer-focused repairs service.

Main Duties and Responsibilities

  • Pre and post inspect repairs under the guidance of the Repairs Team Manager.
  • Help diagnose repairs with the Repairs Team Manager and help Housing colleagues to advise residents on appropriate remedies.
  • Assist with setting up and managing administrative systems that ensure proper recording of information and smooth running of the Section.
  • Manage, organise, and update relevant data using database applications.
  • Monitor and report on contractor performance.
  • Act as first and main contact for complex repair requests.
  • Raise repairs in-line with agreed policies, procedures and obligations and advise residents accordingly.

If you are interested, please apply or get in touch with Ashleigh Bennett directly on 0207 422 7378 or

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Reference: 262514ATT_1567678043

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