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Helpdesk Coordinator

Apply2019-10-08 15:44:392020-08-05Eden Brown Built Environment

Helpdesk Coordinator

Date posted: October 8, 2019
Surrey, England
Job description

Facilities Helpdesk Operator



Looking for a Facilities Helpdesk Operator to work for a leading Facilities Maintenance company based in Guildford on an exciting contract.

As the Facilities Helpdesk Operator you're responsible for the planning and dispatching of Reactive Works, Raising Purchase Orders, Completing work orders and adding log notes

Duties for the role may include;

  • Handling inbound and outbound calls
  • Dealing with queries and complaints quickly and efficiently
  • Working on Concept scheduling workbench
  • Dealing with Invoices/ Raising purchase orders
  • Preparing and submitting quotations and distributing reports.
  • Liaising with subcontractor and engineers
  • Collate operations data as directed by managers.
  • Chase quotes and input timesheets on a weekly basis.
  • Compiling and sending out technician reports via email/PDA.
  • Provide service to internal and external clients.
  • Ensuring any relevant calls are transferred to the relevant department/team
  • Logging jobs and allocating work to engineers
  • Prioritising work as appropriate and efficiently
  • Generic administration duties

If you are interested in the above opportunity please get in touch now! or 0207 422 7322.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.

Reference: 1234_1570545878

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