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Area Facilities Manager

Apply2019-11-21 14:14:152020-02-29Eden Brown Built Environment

Area Facilities Manager

Date posted: November 21, 2019
£35000.00 - £45000.00 per annum
Wrexham, Wales
Permanent
Job description

Our client currently has a requirement for an Area Facilities Manager to be based in the North Wales region

The role: Area Facilities Manager (AFM)
The purpose of our area facilities manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant.

You have management and overall responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards.

Key responsibilities are as follows:
- Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers and your team to deliver the target working environment
- Responsible for health and safety compliance onsite, including that of third party service providers and maintenance records.
- Preparation, control and monitoring of the service agreement in accordance with the contract and associated budgets
- Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained, and continuously improved for the full range of buildings and services
- Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports
- Lead a direct team including full line management of all colleagues within your cluster, encouraging a customer focused culture
- Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable
- Ensure fire and other evacuations are carried out on a regular basis in accordance with health and safety requirements
- Liaise with local authorities as appropriate
- Proactively manage risk and deal with insurance issues relating to your cluster
- Manage major work programmes on site, acting as the liaison point for all parties involved
- Produce management reports in accordance with the needs of the business
- Play a lead role in the management and control of incidents (e.g business continuity or environmental impact), owning timely and appropriate communication/escalation across customer and PFS business
- Develop an exceptional partnership with colleagues to deliver and improve appropriate workplace environments collaboratively
- Work with the procurement department to ensure compilation of external contracts
- Work with the CFU, waste champions and yard marshalls, to comply with the waste management policy
- Be available and on call outside normal working hours, to manage incidents and escalations across the estate


Person Specification:
- Previous facilities management experience, this includes line management responsibility and contractor management
- Excellent customer service, interpersonal and communication skills
- High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified
- The ability to understand complex problems and make recommendations whilst remaining calm under pressure
- Able to demonstrate an empowering and inspiring leadership style
- Strong commercial acumen is essential, and experience of managing a P&L is preferable
- Analytical skills, competent in performance management - analysis and reporting techniques
- BIFM qualification desirable

If you feel this role suits your experience please send your cv to l.holland@edenbrown.com

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Agency in relation to this vacancy.

Reference: 264722LAH_1574345655

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