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Receptionist

Apply2020-02-05 10:51:592020-10-11Eden Brown Built Environment

Receptionist

Date posted: February 5, 2020
Up to £10.00 per annum
Somerset, England
Contract
Job description
  • To be flexible and able to cover various roles and required duties as and when required (Reception/Postroom/Admin)

  • Signing in and out of visitors, issuing correct clearance level passes

  • Answering switchboard calls in a professional and efficient manner

  • Creation of wireless accounts

  • Completion of required monthly Health & Safety documents within time frame

  • Ensuring all contractors are inducted to site and log is kept up to date

  • Provide a prompt, efficient and polite response to internal and external customers either face to face, via the telephone and e-mail communication.

  • Support the delivery of the site services and resolve any issues that may arise

  • Develop and maintain successful working relationships with the client, key stakeholders, customers, and, suppliers

  • Monitor site work order jobs

  • Seek opportunities to improve services and cost effective ways of working

  • Full compliance in accordance with all Health & Safety and Environmental requirements

  • Competence in oral and written skills

  • Ability to work to pressured deadlines

  • Ensure work areas and store rooms are kept organise and tidy

Customer relationship management

  • Ensure customer satisfaction is established and maintained by providing a 'quality' and pro-active service
  • Support and communicate with clients, customer base with your area of responsibility
  • Maintain performance standards to ensure Customer expectations are exceeded

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Reference: 266685MHD_1580899919

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