Position: Receptionist & Switchboard

Location: Basingstoke

An exciting and unmissable opportunity for a Receptionist/Switchboard Operator to join a well-respected organisation recognised for their staff development and their strong partnership culture.

The Company

This is an opportunity for a Receptionist/Switchboard Operator to become part of team who will encourage you to recognise your talent in order to expand your skills and knowledge to become an integral asset of their success. It's an exciting time to begin a career with one of the largest and fastest growing national providers who deliver a strong partnership culture and high quality comprehensive maintenance.

The Role

My Client and I are seeking a Receptionist/Switchboard Operator with a can-do attitude and flexible approach. You must have relevant qualifications and a drive to become part of a dedicated team of experts.

Duties/Responsibilities:

• To manage Switchboard, answering calls and directing queries as appropriate.
• To update and maintain reception procedures ensuring that all staff adhere to the procedures.
• Meeting and greet visitors
• Issuing visitors passes
• To carry out ID card checks daily.
• To manage the room booking procedure for reception, ensuring that rooms are booked within agreed parameters.
• To support the Facilities Manager with checking and closing PPM and Reactive tasks.
• To be aware of and comply with the company and statutory requirements regarding health, safety, fire and hygiene.
• Identify opportunities for account growth including service and cost improvement.
• Continually look for areas of service improvement, maintaining a "can do" attitude.
• To carry out any other duties as required by Facilities Manager on site.

Qualifications/Skills:

• To be able to work well under pressure and deal with any issues on site
• Maintaining a "can do" attitude
• Ability to work well with people at all levels of the organisation
• Plan, organise and prioritise workload of own and others
• Good knowledge of Microsoft Office
• Excellent communication skills - both written and verbal

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.