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Contract Support / Facilities Coordinator

Apply2020-06-10 18:21:571970-01-01Eden Brown Built Environment

Contract Support / Facilities Coordinator

Date posted: June 10, 2020
Up to £24000.00 per annum
Glasgow, Scotland
Job description

Exciting opportunity to join this leading international FM service provider on one of their most prestigious contacts. Your role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.

Key Result Areas


Ensure QHSE documentation is maintained and readily available using the company systems e.g. Logbooks, Hazard Reports, training & competency records, eLogbooks, PPE, toolbox talks.
Manage CAFM system as key user on site including PPM records, reactives and reporting.
Review Subcontractor performance and feedback through appropriate systems (e.g. Ariba)
Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.

People & Development

Promote and maintain the company culture throughout teams.
Monitor and maintain the attendance planner.
Collate and process timesheets and expenses weekly.
Maintain people records such as new starters, leavers and any changes in staff.
Communicate effectively and build/maintain relationships at all levels with internal and external customers
Attend and participate in any relevant training courses.
Workflow management â€" Ability to prioritise tasks based on self-initiative to ensure client needs are met within a timely manner.


Actively participate in monthly Contract Review meetings.
Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.
Create monthly Customer Report with Contract Manager.
Ensure use of Preferred Suppliers is maximised and best practice “better buying†is in place.
Ensure the company systems (e.g. Ariba, Webquote) are in use and kept updated.
Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.


Ensure integrity of financial transactions for contract.
Attend and actively participate in weekly finance meeting with contract manager/subcontractors.
Create/raise Extra Works jobs.
Create accurate POs in a timely manner.
Regularly review and process supplier invoices.
Raise sales invoices (complete billing) in line with company deadlines at the correct margin.
Run and review P&Ls Monthly and influence P&L result.
Run and review WIP reports at least weekly.
Run open purchase order report weekly and review all open orders.
Run and review Debt report weekly.

The ideal person will the following behaviours
Organised (and ability to plan)
Works in a structured way. Thinks ahead to prioritise workload.
Works in a clear and consistent manner.
Attention to detail
Thorough in carrying out a task, with a high degree of accuracy.
Confident and effective in putting across point of view to others.
Does not let issues go follows up on issues through to resolution.
Customer and team focus
Puts customer and team needs first always considers impact of actions on customer and team.
Customer service experience
Advanced Use of MS Office
Use of CAFM systems desirable

Interested? Contact

Your expert recruitment consultant is Deborah Longstaff, call today on 02074 227335 or email Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Reference: 270087DLO_1591809716