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Income Manager

£34800 - £39000 per annum
Apply2020-06-26 15:34:062021-06-08Eden Brown Built Environment

Income Manager

Date posted: June 26, 2020
£34800 - £39000 per annum
Merseyside, England
Job description

Eden Brown are seeking a highly efficient Income Manager to work for a well know Housing Association in Merseyside on a 6 month fixed term contract

Job Purpose:

To lead the Income Team in delivering a world class income collection activity.

To identify opportunities to support the customers to maximise their income through advice and guidance.

To be an expert in debt collection and welfare availability to increase tenancy sustainability and to create stronger neighbourhood

Main duties

  • To provide leadership and direction to the Income Team in order to maximise income collection and reduce arrears among customers.
  • To work with internal partners and external agencies to provide a proactive approach to managing arrears cases and maximise revenues across their communities.
  • To manage the performance of the Income Team in order to achieve agreed qualitative and quantitative targets and reduce levels of arrears
  • Proactively review performance of the Income Team and implement strategies to drive continuous improvement to the service utilising best practice and from partnership across the community and with wider organisations.
  • Work closely with external partners and the community to create a world class debt advice service that strengthens communities and minimises vulnerability customer base.

Some flexibility over working hours is necessary to meet the requirements of the job

The deadline for this role is Monday 29th June so please apply asap

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Reference: GW650012_1593182046

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