Our client, a leading global provider of integrated facilities and corporate real estate management. Is recruiting for a Technical FM o join the team located in Basingstoke. The successful candidate will be responsible for providing the operational delivery of all Facility Management services.

As the ideal candidate you will

Hold an engineering or technical qualification and experience of managing technical service delivery
· People management skills and the ability to communicate at all levels.

· PC Literate - Word, Excel, PowerPoint.

· Ability to work as part of a team to provide exceptional levels of internal and external customer service.

· Knowledge and awareness of the facilities management industry.

· Commercial awareness.

· Budget Management.

· Experience of delivering technical services and small projects.

· Experience of working in a manufacturing/production environment.

· Practical experience in working with supply partners to deliver a seamless, integrated service

· Customer services experience and the ability to communicate at all levels

· CMMS experience required


The Role

Ensuring compliance with legislative, Client and the company Quality, Health, Safety and Environmental requirements at site(s), through complete ownership of the company log books.
Work with Cluster Manager to coordinate local client and the company budgets / forecasting and report any out-of-line situations

Approve invoices goods received notes and statements for payment purposes

Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements

Co-ordinate with operations team and third party suppliers to deliver service level agreements

Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising

Work with local/central/third party project manager(s) to ensure fully integrated FM/projects delivery

Report all accidents, occupational illnesses and emergencies in relevant books/documentation

Ensure all contractors, under sphere of control, operate within appropriate QHSE processes and client HSE standards

Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements

Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns

Maintain a motivated team by management and personal development of all local based staff

Provision of strong upward and downward communications within the team

Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times

Coordinate operational delivery within designated site area which may include Reception, Post room, Cleaning, Catering, Security, Technical Services & Specialist Sub Contractors

Ensure that the Computerised Maintenance Management System (FMP) is used to capture all Planned Maintenance, Reactive Maintenance and General Work Requests for the site

Maintain and manage asset registers, maintenance plan and the site Capital Budget Plan for facilities related assets.

Coordinate out of hours support service for the location(s)

Developing partnering relationships with key client/s in the location

Delivery of "One Team" methodology within location

Close liaison with Central support team to promote a consistent professional image of the company image and brand

Completion of all required reporting

In addition to the above-mentioned tasks, other activities and responsibilities may be individually defined

Interested contact d.longstaff@edenbrown.com

Your expert recruitment consultant is Deborah Longstaff, call today on 02074 227335 or email d.longstaff@edenbrown.com Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.