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Housing

Homeless Case Officer

Temporary
City of London, England
Up to £25.55 per hour
Apply
2020-11-03 17:07:39 2021-10-01 Eden Brown Built Environment
Nov 03, 2020

Do you have northgate experience? Do you enjoy working in the Housing sector?

My client is currently looking for a Homeless case officer this is based in North London but will be home working mainly. Its a temporary role until March 2021 at the range from £24.47 - £25.55 paye

With your experience you must have:

  • Knowledge of the relevant legislation relating to homelessness and housing need, with particular reference to the Housing Act 1996, Amended 2002.
  • Working experience in the assessment of more complex homeless applications for persons who present themselves to the Council making recommendations and decisions under the relevant housing legislation.
  • Knowledge of Northgate (iworld) system and Information work system would be a great advantage.
  • Ensuring an effective homelessness service is provided , including prompt response to solicitor's request
  • To deal with and difficult housing enquiries in order to ensure all customers have a positive experience and receive the right answer first time with consistent high quality.
  • To provide appropriate basic advice and assistance on all matters of housing entitlement, eligibility and priority need for social housing.
  • To ensure customers receive correspondence written in plain English which takes account of any special requirements and conforms to the organisation's write first time and customer service standards
  • To ensure wherever possible by intervention, referral, advice, advocacy and joint working that homelessness is prevented by ensuring the broadest range of housing options is available to custom
  • To follow the departments procedures and protocols for the effective liaison and discharging statutory joint obligations.
  • To enable mediation between landlords and tenants, parents relatives and family relationship breakdowns in order to prevent homelessness
  • To interview and carry out an initial assessment of all customers visiting the Housing Aid Centre


Should you be interested please let me know and can get your CV through

Regards

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Temporary
City of London, England
Up to £25.55 per hour

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