Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Croydon who are looking to appoint a Housing Complaints Officer for the 3 months ongoing, at the rate of £21.83 per hour umbrella

Job responsibilities

This role will be responsible for coordinating Complaints or Member Enquiries or Housing Ombudsman cases from start to finish. You will look for opportunities to resolve dissatisfaction where possible in line with organisations complaints policy and procedures.

The Customer Solutions strategic goals are to improve performance, prevent complaints and ensure a single way of working. You'll provide expert advice to our customers and business areas. This will in turn enable you to achieve your own and team targets.

The first week will be office based for training purposes, thereafter one day a week (Wednesday) in the office. This is a complaints role, so looking for candidates who have dealt with housing complaints in a previous role.

If you are a motivated and dedicated professional looking to make a positive impact in the housing sector, this opportunity may be a perfect fit for you.

Should your skills match the above and you would like us to represent you and put you across for this role please send through your updated CV.

Best regards,

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.