Let us know you agree to cookies We use cookies to provide you with the best possible browsing experience on our website. You can find out more here.

Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

+Essential

Essential cookies let you move around the website and use essential features such as secure areas. We use Essential cookies to: Remember information that you have entered on web order forms when you visit different pages in a the same session. Balance the overall volume of website visitors between our computer servers. These cookies will not be used to gather information that could be used for marketing or to remember visitor information outside of a single session.

Resolution Used to ensure the correct version of the site is displayed to your device.
Session These cookies allow the website to keep track of the pages you visit, so that you don’t have to repeatedly enter the same information during one session, or on each new visit.
rm-cookies-consent This cookie records a user's cookie consent choices, so the website knows if and how it can use other cookies (for tracking, analytics, etc.) according to the user's preferences.
Cloudflare This Cloudflare cookie shows that you’ve passed a security check (like a CAPTCHA) to prove you're not a bot, so you won’t have to repeat the check each time you visit the site.
Vimeo We use Vimeo to embed videos on our website, and these videos may set essential cookies that ensure secure video playback. These cookies are necessary for the secure operation of the video player and help manage requests and prevent misuse. No additional tracking or analytics cookies are applied via this function.

+Functionality

Functionality cookies enable us to provide enhanced and personalised features on our website. These cookies remember your preferences, ensuring a seamless and tailored browsing experience. Functionality cookies do not track your browsing activity beyond our website and are essential for the proper functioning of specific features. By accepting functionality cookies, you enhance your overall user experience on our site.

Zapier Zapier Chatbots use cookies to enhance your experience, personalise content, analyse traffic and promote Zapier services.: Opted in Opted out

+Communication

Communication cookies help deliver personalised content and measure effectiveness by tracking your website behaviour, including pages visited, products viewed, and links clicked for tailored experiences.

Force 24 Force24 cookies deliver customised email content by gathering insights on your website interactions, including visited pages and submitted forms, for personalised content, offers, and information.: Opted in Opted out

+Analytics and advertising

Advertising cookies track user behaviour across websites to deliver personalised ads. They collect data on interests and interactions, enhancing targeted marketing and campaign effectiveness.

Google Analytics These cookies collect anonymous data on visitor behaviour, including user sessions, sources, and page views, helping us understand our audience and deliver relevant content and ads.: Opted in Opted out

Who we are

Technical & Design Recruitment

Social Housing - Customer Services & Admin

2nd Line Support Engineer

2LSNHG_1747146799

London, England

Contract

Up to £206.00 per day + Umbrella

Apply

Refer a friend:

May 13, 2025

Job Title: 2nd Line Support Engineer
Location: On-site - Kings Cross, London
Rate: £206 per day (Umbrella)
Contract: 3-Month Rolling Contract
Schedule: Monday - Friday, 9:00 AM - 5:00 PM

We are seeking a skilled 2nd Line Support Engineer to join our team on a fully on-site basis in Kings Cross. This is an excellent opportunity for an experienced support professional with strong knowledge of Windows 11 configuration to work in a fast-paced IT environment.

Key Responsibilities:

Provide 2nd line technical support to end users, both hardware and software-related issues
Troubleshoot and resolve issues related to Windows 11 configuration
Escalate unresolved issues to 3rd line support when necessary
Manage user tickets and document solutions in the service desk system
Assist with user onboarding/offboarding, system setups, and device management
Some 1st line support duties

Requirements:

Proven experience in a 2nd Line Support role
Strong expertise in configuring and supporting Windows 11
Excellent troubleshooting and diagnostic skills
Strong communication and interpersonal skills
Ability to work independently on-site and manage multiple priorities

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.

Apply

2LSNHG_1747146799

London, England

Contract

Up to £206.00 per day + Umbrella

Back to job board