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Helpdesk Administrator

Apply2020-09-08 17:45:002021-08-21Eden Brown Built Environment

Helpdesk Administrator

Date posted: September 8, 2020
£12.00 - £13.45 per hour
City of London, England
Temporary
Job description

Our client, who is one of the leading companies within the Facility Management sectors are currently recruiting for a Helpdesk Administrator to join their team based in Central London ASAP. You would be required to work on 4 on 4 off shift pattern, 7am-7pm.

As a Helpdesk Administrator you will play a key part within the team and be responsible for recording, allocation and progressing of reactive and planned engineering requests.

Duties:
* First point of contact for all planned and reactive maintenance activity, received by telephone and e-mail.
* Inputting new work tasks in to concept to ensure that attendance takes place within the required timeframes.
Plan PPM work for engineers and sub-contractors
* Track the daily work outstanding for engineers and sub-contractors
* Raise purchase requisition and/or purchase orders.
* Collate accurate reports as required.
* Ad hoc administration duties.

Requirements:
* Understanding of the FM business/Helpdesk Experience.
* An excellent telephone manner.
* Excellent time management skills.
* Ability to work under pressure and meet tight deadlines.
* Working knowledge of MS Office including Excel and Outlook.

To register your interest in the opportunity, please forward a copy of your current CV and daytime contact details as soon as possible.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Reference: 272665HSE_1599583499

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